How Does the 911 Doula Support Line for Perinatal Loss Work?

After you book your time slot and pay for our service, you will call the 911 Doula Support Line, you’ll be connected with an expert in perinatal loss who will walk you through the situation, help you formulate a plan, and provide clear, compassionate strategies for supporting your client in real-time. Whether you’re in the delivery room, supporting a home miscarriage, or dealing with an unexpected crisis, we are here to give you the expert advice and emotional support you need—24/7.

  • Immediate access to an expert perinatal loss consultant

  • Step-by-step guidance on how to support grieving families in the moment

  • Tailored strategies for handling complex emotional decisions

  • Scripts and verbiage for communicating with both the family and medical providers

  • Advice on memory-making and advocacy for the family’s wishes

You’re never alone in navigating the complex emotions and logistical challenges of pregnancy loss. With the 911 Doula Support Line, you’ll have expert help at your fingertips whenever you need it most.

Evelyn James and Company

Who Is the 911 Doula Support Line For?

This emergency support line is for:

  • Doulas and Postpartum Doulas needing immediate guidance in crisis situations.

  • Bereavement Doulas looking for additional support during emotionally challenging moments.

  • New or experienced doulas who may feel overwhelmed or uncertain when supporting families after pregnancy loss.

  • Any birth professional who wants expert advice on how to provide the best care for families in their darkest hours.

If you’re facing an unexpected pregnancy loss and don’t know where to turn for immediate help, this support line is for you.

Your Emergency Lifeline for Supporting Bereaved Clients

As a doula, you’re there for your clients during their most vulnerable moments—but when the unthinkable happens, it’s easy to feel overwhelmed and unsure of how to best support families experiencing pregnancy loss. You don’t have to navigate this alone. That’s why we created the 911 Doula Support Line—your on-demand resource for immediate guidance, compassion, and expert advice when you need it most.

The 911 Doula Support Line is an emergency hotline designed specifically for doulas, caregivers, and perinatal professionals who are supporting families experiencing pregnancy loss. Whether it’s in the hospital, at home, or a miscarriage in progress, this crucial lifeline offers real-time, expert support when you need help creating a plan, handling sensitive situations, or providing the right care for your bereaved clients.

Have You Ever Thought…

  • "I’m not sure what to say to my client right now, and I don’t want to make things worse."

  • "This is my first time supporting a family through a stillbirth or miscarriage—what do I do next?"

  • "How can I help my client make the best decisions during this emotional time?"

  • "What should I do if my client isn’t ready to face this, but the hospital staff is pushing for answers?"

These are tough, emotionally-charged situations that require quick, compassionate action, but when you’re unsure of how to proceed, it can feel overwhelming. That’s where the 911 Doula Support Line comes in—we’re here to give you instant clarity, guidance, and emotional support so you can show up for your clients confidently and effectively.

Book an appointment.

What Scenarios Does the 911 Doula Support Line Cover?

  • Stillbirth or Late-Term Loss: Immediate strategies for supporting the family in the hospital and at home.

  • Miscarriage at Home: Practical and emotional support for guiding families through the process.

  • Unexpected Pregnancy Loss: Help with decision-making and navigating complex emotions and medical options.

  • Advocating in the Hospital: Scripts and strategies for supporting the family’s wishes and communicating with medical staff.

  • Creating a Memory Plan: Guidance on how to create lasting memories with their baby through photos, keepsakes, and rituals.

  • Supporting Birth Partners: Help partners feel included and supported during this difficult time.

No matter the scenario, the 911 Doula Support Line gives you peace of mind and the expert backing you need to support your clients when it matters most.

Take the Pressure Off- We’re Here for you.

Supporting families through pregnancy loss is one of the most difficult aspects of being a doula, but you don’t have to shoulder the burden alone. The 911 Doula Support Line is here to give you the expert guidance, emotional support, and practical advice you need to navigate these intense, emotional situations with confidence.

When you need immediate help, we’re just a phone call away.

****Please call 911 if you are experiencing an emergency. We don’t offer medical advice, just emotional and physical support, support plans, resources and referrals.